Privacy Policy

Last updated: July 2026

Urban Planters LLC (“we”, “us”, “our”) operates urbanplantersdubai.com. This policy explains what personal information we collect, how we use it, and your rights.

Information We Collect

• Contact details you provide when placing an order or contacting us (name, email, phone, delivery address).
• Order and transaction information (products purchased, order value, delivery details).
• Payment information is collected and processed directly by Stripe, our payment processor. We do not store your full card details on our servers.
• Basic technical data such as browser type and pages visited, used to keep the site secure and improve performance.

How We Use Your Information

• To process and deliver your orders.
• To communicate with you about your order or inquiries.
• To comply with legal and accounting obligations in the UAE.

Payment Processing

All online payments are processed securely by Stripe. Stripe is PCI-DSS compliant and handles your card data directly; Urban Planters LLC never sees or stores your full card number.

Data Sharing

We do not sell your personal data. We share information only with service providers necessary to fulfil your order (e.g. payment processing, delivery/courier partners).

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@urbanplantersllc.ae.

Contact Us

Urban Planters LLC, Business Bay, Dubai, UAE
Email: info@urbanplantersllc.ae
Phone: +971 55 324 7458